SHIPPING POLICY
Shipping Method: We offer free shipping on all orders.
Shipping Area: We currently ship within the contiguous United States only. We do not ship to: Alaska, Hawaii, Puerto Rico, and military addresses.
Order Cut-Off Time: 5:00PM (GMT+8)
Orders placed after the cut-off time will be processed on the next business day.
Processing & Delivery Time
- Order Processing: 1-3 business days
- Estimated Transit Time: 14-20 business days
All orders will receive an email confirmation that includes tracking information once the package ships.
Delivery Information
Deliveries are generally made on business days (Monday through Friday), excluding weekends and public holidays.
Our delivery carrier will contact you in advance to schedule a convenient delivery appointment.
Please ensure that someone is available to receive the shipment at the scheduled delivery time.
Please note that deliveries may be delayed due to natural disasters, public holidays, severe weather, or other unforeseen circumstances. Thank you for your understanding.
Delivery Service
Curbside delivery only. The driver will unload the item to ground level at the nearest truck-accessible location. Customers are responsible for moving the item to final location.
Tracking your order:
To track your order, please enter your tracking number after clicking the following link -> Track Your Order
Please note that your tracking number is the one we send automatically when we ship your order (it can take up to 2 days). It usually is 13 characters long and starts and ends with a letter.
Please note that you must not enter your order number, or it will appear as an error automatically.
If you cannot find your tracking number, please get in touch with us at holalifesservice@gmail.com
CONTACT INFO
Email:Â holalifesservice@gmail.com
Phone: (929) 766-1115
Support: Monday to Friday, 8:00AM – 5:00PM (GMT+8)